Specifications

Legacy Integration
14 – 6 ShoreTel, Inc.
To reach the ShoreTel 6.1 system, the remote system must be configured to dial any
number that reaches an auto-attendant menu.
AMIS call support is enabled by default. Incoming AMIS voice mail is delivered in the
same manner as other voice mail; however, users cannot send replies. To send
outbound AMIS voice mail, you must define AMIS System profiles in ShoreWare
Director.
ShoreTel 6.1 negotiates the setup, handshaking, and teardown of AMIS system calls.
Each voice mail requires a call over the trunk group defined for the AMIS delivery and
call-back numbers.
To simplify AMIS systems and increase usability:
• Use the same extension length across your enterprise.
• Use off system extensions to match remote users’ mail boxes with their extension
numbers.
• Assign each system a System ID to identify the remote site location
For more information on AMIS systems, see the ShoreTel 6 Administration Guide.