Specifications

Getting Started
Planning and Installation Guide 1 – 3
ShoreCare ControlPoint
Installation services are built around ShoreCare ControlPoint, an interactive, web-
based project management tool that allows you to take complete control of the
installation process. ShoreCare ControlPoint provides real-time visibility into each step
of the system installation, from initial needs assessment and resource planning to the
final step of going live with the new voice system. It also lets you simultaneously
manage installations at multiple sites.
This planning and installation guide can be used in conjunction with ShoreCare
ControlPoint. ShoreCare ControlPoint provides step-by-step checklists for each phase
of installation and cut-over.
Phase 1: Voice Communications System Analysis and Ordering
Download and modify the Microsoft Project installation schedule
included in Resources
Complete Call Flow Analysis
Inventory and determine trunk requirements
Order new trunk lines
Trunk installation date Date:
Inventory your existing telephone equipment
Order new phones and/or headsets
Review your need for a ShoreTel Conference Bridge
Order a ShoreTel Conference Bridge
Review your need for a ShoreTel Contact Center Solution
Order a ShoreTel Contact Center Solution
Order ShoreGear voice switches
ShoreGear shipping date Date: