Specifications

Planning and Installation Guide 12 – 1
C
HAPTER
12
Desktop Requirements
This chapter describes the hardware and software requirements for installing the end-
user desktop client software.
Checklist
Review the following hardware and software requirements before proceeding to the
next chapter:
The installation procedures are covered in Chapter 18, “Desktop Installation.”
Recommendations
The following recommendations will assist you in planning and installing your desktop
computers for the ShoreWare Call Manager applications.
Verify that each computer meets the minimum hardware and software
requirements.
Install the Client for the Microsoft Networking component, if not already
installed.
Close all applications before installing software.
Users running Microsoft Windows 2000 Professional or Windows XP Professional
must have local administrative privileges to install the software.
Microsoft Outlook must be configured in Corporate or Workgroup mode for
Outlook Integration to function properly. Internet Only mode is not supported.
Users should be informed of which Call Manager application they will be using.
Task Description See
Recommendations
page 12-1
Hardware Requirements
page 12-2
Software Requirements
page 12-3
Network Requirements
page 12-3