Specifications

Planning Applications and Services
11 – 28 ShoreTel, Inc.
ShoreTel Conference Bridge
Before you connect and boot the conference bridge, you must allocate 12, 24, 48, or 96
IP ports on ShoreGear voice switches using ShoreWare Director. For more information,
see the ShoreTel 6.1 Administration Guide.
Next, determine the IP addresses that will be assigned to the conference bridge, and
note the identified IP address assignments in your installation plan.
The bridge must have one IP address statically assigned for each port supported by the
bridge. This requires you to identify 12, 24, 48, or 96 IP addresses in block of 12
consecutive address according to the licensed capacity of your conference bridge.
Additionally, the bridge must be assigned a static address for management and
configuration access.
Dialing the Conference Bridge
To provide an extension for users to “dial into” their conference calls, the conference
bridge requires a single number (extension) in your dialing plan. This extension is
assigned to the first port of the bridge. Internal users reach the conference bridge and
their conference calls by directly dialing the extension assigned to the first port. The
extension is configured to distribute calls to available ports, which eliminates the need
for users to dial directly into a specific port.
External callers are provided access to the bridge by configuring the appropriate trunks
to be directed to the bridge. You can configure one or more of the following options:
• Callers can reach the bridge through a trunk that directs all calls to the conference
bridge extension. In this case, the number that external users call is the trunk’s
telephone number.
• The conference bridge extension can be associated with a number in your system’s
DID or DNIS range to provide direct dialing to the conference bridge. In this case,
the number that users call is the DID number assigned to the conference bridge.
• Callers can reach the bridge by selecting the appropriate option from the system
auto-attendant. In this case, the access number for the bridge is the number of the
system auto-attendant.
The conference bridge is configured with up to three telephone numbers for external
access. For more information, see the ShoreTel Converged Conference Solution
Administration Guide.
Document Sharing
During a conference call, users with Advanced, Operator, or Workgroup Personal Call
Manager (PCM) can share MS Office documents (Word, PowerPoint, Excel, or plain
text) by simply dragging the documents to PCM. The documents are uploaded to the
ShoreTel Conference Bridge, and the audio path is still ShoreTel, which supports 2- to
6-party calls. Up to 20 files with a maximum size of 2 GB can be shared in a single drag-
and-drop operation. URLs can be shared by dragging them onto PCM from a browser
address bar, a .url file (Internet shortcut), or from text formatted as a URL.