Specifications

Server Requirements
10 – 6 ShoreTel, Inc.
Additional Considerations
Terminal Services
With the Microsoft Windows 2000 Server and Windows Server 2003, Microsoft has
included the ability to remotely access a server by using Terminal Services in Windows
2000 or Remote Administration in Windows 2003. In Windows 2000, set up the server
side of Terminal Services from the Control Panel by using the Add/Remove Programs
item and selecting Add/Remove Windows Components. The client side of Terminal
Services must also be installed on the desired desktops. In Windows 2003, set up
Remote Administration by right-clicking My Computer and then clicking the Remote
tab.
Terminal Services/Remote Administration allows you to remotely administer a server
across the network. In particular, this allows you to launch a terminal session against
the main and distributed servers for the purposes of software installation.
NOTE ShoreTel 6.1 also supports Citrix and Terminal Services for ShoreTel client
applications. For more information, see Appendix E, “ShoreWare Clients on
Citrix and Windows Terminal Servers.”
Adobe Acrobat Reader
Install Adobe Acrobat Reader on the server if you do not already have it, so that you can
access the online documentation. You can install Adobe Acrobat Reader from the
ShoreWare Server CD Browser or download it from the Adobe web site.
DHCP on the ShoreWare Server
ShoreTel does not recommend that the ShoreWare server be used as a Dynamic Host
Configuration Protocol
(DHCP) server. If you want to use the ShoreWare server to give
out IP addresses to the ShoreGear voice switches, you should use the BOOTP server
included within ShoreWare Director.
Server Computer Name
You cannot change the computer name of the ShoreWare server. The ShoreWare server
software uses Microsoft Transaction Server (MTS), whose license package relies on the
name of the computer. Not only will the ShoreWare server not start properly, but you
will break the package security if you change the name of the computer.
Server IP Address
The ShoreWare server should have a static IP address to eliminate the possibility that
the server will inadvertently get a new IP address, thus adversely affecting system
operation.
Internet Information Server (IIS) Default Web Site
The web site for ShoreWare Director is <server_name>/ShoreWareDirector. You should
not change the default IIS web site of the server to redirect to ShoreWare Director, since
this will cause navigation problems within ShoreWare Director.