Specifications

Preface
Preface – xiv ShoreTel, Inc.
Software Documentation
The ShoreTel 6 Administration Guide provides detailed reference information (both task-
based and screen-by-screen) on how to administer and maintain the ShoreTel 6.1
system using ShoreWare Director. If you are installing one or more ShoreTel
Conference Bridges, refer to the ShoreTel Converged Conference Solution Administration
Guide for complete installation and configuration information. Both guides can be
found in the documentation folder on the CD.
The following release notes can be found in the documentation folder on the associated
CD and may also be accessed from ShoreWare Director:
• Server Release Notes provide information about new releases, new features,
installation, and upgrading for the ShoreWare server.
• Call Manager Release Notes provide information about new releases, new features,
installation, and upgrading for the ShoreWare Call Manager.
Hardware Documentation
The following hardware installation documents are packaged with the associated
ShoreGear voice switch or conferencing bridge:
• ShoreGear-160/24 Quick Install Guide
• ShoreGear-60/12 Quick Install Guide
• ShoreGear-40/8 Quick Install Guide
• ShoreGear-T1 Quick Install Guide
• ShoreGear-E1 Quick Install Guide
• ShoreTel Conference Bridge Quick Install Guide
In addition, the following telephone documents are available:
• ShorePhone-AP100/110 Quick Start
• ShorePhone-IP100 Quick Start
• ShorePhone-IP210/530/560 Quick Start
• ShorePhone-IP212k Quick Start
• ShorePhone-IP230 Quick Start
User Documentation
End-user documentation is installed during the ShoreWare Call Manager installation. It
is available through the Help > Contents and Index command within the ShoreWare
Call Manager application.
• Analog Phone Quick Reference, which is available in the telephone user interface
• IP Phone Quick Reference, which is available in the telephone user interface
Online Knowledge Base—ShoreLink
To access additional information about the current release or to resolve issues with the
ShoreTel 6.1 system, you can use ShoreLink, the ShoreTel online knowledge base. This
password-protected, online database is accessible to authorized contacts through the
ShoreTel web site at www.ShoreTel.com.
Document Conventions
Conventions used in this guide include the following: