Specifications

Telephone Planning and Ordering
8 – 4 ShoreTel, Inc.
• Modem calls demand a high-quality network with virtually no packet loss. Packet
loss should not exceed 0.001%, which can be achieved on a local area network or
in a wide area network using leased T1 facilities.
• Analog trunk ports on the ShoreGear-120/24, ShoreGear-60/12, ShoreGear-40/8,
ShoreGear-12 (IPBX-12), and ShoreGear-Teleworker should not be used if a digital
trunk (T1) is available, since performance will be limited to 28.8 Kbps maximum.
Digital trunks on the ShoreGear-T1 should be used instead.
• Connection speeds are significantly affected by multiple packet-to-circuit
conversions (including modem calls from one ShoreTel 6.1 system to another). If a
T1 line is used, modems should be able to connect at K56Flex/V.90 or
approximately 48 Kbps.
ShorePhone Telephones
Both analog and IP telephones are available from ShoreTel.
NOTE ShorePhone analog phones do not display Caller ID for calls forwarded from a
workgroup.
ShorePhone-AP100
The ShorePhone-AP100 telephone provides a cost-effective analog solution for
business and includes a high-quality speaker telephone and a large display for caller
information.
See “ShoreTel IP Phones and Devices” in Chapter 2, “System Overview,” for a complete
description of the ShorePhone-AP100 telephone and the list of voice switches that
support it.
ShorePhone-AP110
The ShorePhone-AP110 telephone provides a cost-effective analog solution for
business and includes a headset jack and a data port.
See “ShoreTel IP Phones and Devices” in Chapter 2, “System Overview,” for a complete
description of the ShorePhone-AP110 telephone and the list of voice switches that
support it.
ShorePhone-IP100/110/210/530/560
The ShorePhone IP phones are supported by the ShoreGear-120/24, ShoreGear-60/12,
and ShoreGear-40/8 voice switches. With ShoreTel IP phones, you create an end-to-end
IP network, or a single-wire-to-the-desktop solution. The ShoreTel IP phone’s intuitive
user interface provides a high level of comfort when performing telephone operations.
ShorePhone-IP100, ShorePhone-IP212k, ShorePhone-IP230, ShorePhone-IP530, and
ShorePhone-IP560, and ShorePhone-IP560g offer programmable buttons, making it
easy for users to quickly and easily assign common operations to the buttons on their
phones. Depending on the model of the IP phone, up to five extensions could be
monitored with this feature.
The ShorePhone-IP530, ShorePhone-IP560 and ShorePhone-IP560g support the
Automatic Off-Hook Preference feature, allowing users to select which audio path
(speakerphone or headset) is automatically activated when a call is placed or when an
incoming phone call is received.