Specifications

Network Call Routing
7 – 6 ShoreTel, Inc.
2 A trunk at the proxy site for which the call is local?
3 A trunk at any other site for which the call is local?
4 A trunk at the originating site for which the call is considered nearby?
5 A trunk at the proxy site for which the call is considered nearby?
6 A trunk at any other site for which the call is considered nearby?
7 A trunk at the originating site designated for long distance?
8 A trunk at any proxy site designated for long distance?
9 A trunk at any other site designated for long distance?
10 Any remaining trunk available at originating site?
11 Any remaining trunk available at the proxy site?
To specify parameters for the routing decision:
Step 1 Open the Network Call Routing page on the Trunk Group edit page,
shown in Figure 7-3.
Figure 7-3 Network Call Routing on the Trunk Group Edit Page
Step 2
Enter values into the Local Area Code, Additional Local Area Codes,
and Nearby area codes fields.
Step 3 Open the Trunk Group edit page and, toward the bottom of the page,
click Go to Local prefixes.
The Local Prefixes dialog box appears. It allows you to enter prefix
exceptions against a local area code. The Network Call Routing
algorithm handles prefix exceptions for the local area code as long
distance, which minimizes toll charges.
See the ShoreTel 6 Administration Guide for more information about the
Trunk Group edit page and the Local Prefixes dialog box.
NOTE The area codes on the Site edit page have no impact on call
routing decisions