Specifications

ShoreTel Maintenance Guide 1
C HAPTER 1
Introduction
The ShoreTel 8 Maintenance Guide provides a valuable resource for troubleshooting and
solving problems that can arise in a highly complex system such as ShoreTel 7.
1.1 Conventions
The guide uses the following text elements to identify special information.
• Courier – Code examples and information that you type appears in this font.
• UPPERCASE – Words that appear in uppercase identify keywords related to the
ShoreTel 8 system.
WARNING This cautionary note alerts you to situations where you can lose data or
damage equipment by failing to follow instructions.
1.1.1 Syntax
The guide uses these typographic conventions to clarify syntax:
• Italic – Indicates parameters that are variable and can change depending on usage.
Also used to identify documents and path names.
• < > – Brackets surround items that are supplied by a user, or are variables that
appear in event codes.
1.2 For More Information
In addition to the ShoreTel 8 Maintenance Guide, ShoreTel publishes other documents that
can help you solve problems and maintain high system availability, including:
• ShoreTel 8 Planning and Installation Guide a comprehensive guide to planning and
implementing a full-featured, enterprise-class VoIP system.
• ShoreTel 8 Administration Guide a detailed reference guide to administering a
ShoreTel system.\