Specifications

ShoreTel Maintenance Guide 69

HAPTER

Voicemail Model Switches

5.1 Introduction

Voicemail Model Switches are ShoreGear switches that provide voicemail services and

access to auto attendant menus for extensions hosted by the switch. Voicemail Model (V

Model) switches provide local access to voicemail while being controlled by a Distributed

server at a different location.

Voicemail Model switches store voicemail in Compact Flash (CF) cards. Auto Attendant

menus, greetings, and prompts, are stored in permanent flash memory. Voicemail backup

and restore routines are available through Director for protecting voice mail on a regular

basis. If a switch is disabled, information on the Compact Flash is retained and can be

moved to another switch of the same model.

V Model switches are deployed in the same manner as other ShoreGear 1-U Half Width

switches and managed similarly to other switches and servers. Director windows configure

switch, voicemail, and server settings. Device status is also monitored through Director

maintenance windows.

Three ShoreGear switches that operates as a ShoreGear voice switch and as a voice mail

server:

• ShoreGear 90V

• ShoreGear 90BRIV

• ShoreGear 50V

5.2 Utilities

5.2.1 Accessing Voicemail Model Switch Utilities

ShoreGear switch utilities are accessible through the Maintenance port, an SSH client, or an

MS windows program executed from a command prompt on the Main or a Distributed

server. The following sections describe utility access methods.

For security purposes, the Switch accepts requests from only CLIs s running on the local

host, the controlling Distributed server, or the Main ShoreTel server.

5.2.1.1 Accessing Utilites from the Serial Port

Switch utilities and the UBOOT boot loader are accessible through the maintenance port

located on the faceplate. The available utility depends on the state of the switch at the time

of access.

• During normal switch operation, the Maintenance port provides access to a specified

Linux shell. By default, STCLI is the specified shell.