Specifications

Chapter 4: ShoreGear Switches Maintenance
ShoreTel Maintenance Guide 57
4.2.4 ShoreGear Switch Utilities
There are two tools available for diagnosing and updating the ShoreGear voice switches.
The ipbxctl utility allows one to perform diagnostics and Telnet to the switch. You can use
the
burnflash utility to update the switch to the version of firmware compatible with the
ShoreWare server software.
The utilities are available in the ShoreWare Server folder:
C:\Program Files\Shoreline Communications\ShoreWare Server
4.2.4.1 ipbxctl Utility
The following table summarizes the commands available using the ipbxctl utility:
For more information on launching the ipbxctl utility, see Section 4.2.2 on page 51.
Password Access
After entering the ipbxctl command, the user is prompted to enter a password. After the
user enters the correct password, the device permits access to executables that configure or
diagnose the switch.
Performing a telnet session on a ShoreGear switch requires password access to ipbxctl
before invoking the teleneton command. After entering the correct password, a user can
establish of a telnet session during the next minute. At the expiry of this period, existing
telnet sessions are not affected, but users cannot establish a new telnet session. Telnet
access is permitted only from the IP address from where the CLI was entered and access
granted through password authorization.
Telnet continues to require userid and password entry that is distinct from ipbxctl
password access. However, unlike the ShoreWare CLI command and password, Telnet
transmits the userid and password in the clear. Therefore, ShoreGear continues using the
userid of “anonymous” and password of “ShoreTel” for initiating Telnet.
CLI passwords are configurable only through Director. The default password is ShoreTel.
Command Description
-telneton <Switch IP Address> Enables Telnet connection on the switch.
-reboot <Switch IP Address> Reboots the switch without using ShoreWare Director.
-flash <Switch IP Address> Sets switch to boot from flash memory
(allows you to boot without logging in).
-ftp <Switch IP Address> Sets switch to boot from FTP (allows you to do this without logging in).
-diag <Switch IP Address > Sends switch state information. By default, the system puts this information in
the same folder where ipbxctl utility is running.
This may be distruptive to normal switch function. Use this command only for
diagnostic functions, not for reporting.
-reset Clears all flash memory. Returns switch to factory defaults.
This command is not available from ShoreTel CLI.
-telnetoff <Switch IP Address > Disables Telnet connection on the switch.
-traceroute <target IP Address > Network troubleshooting tool.
For additional information about the parameters that can be used with this
command, Table 4-6 on page 66 of this chapter.
Table 4-3 ipbxctl Utility Commands