Specifications

Chapter 3: ShoreWare Servers Diagnostic and Troubleshooting Information
ShoreTel Maintenance Guide 33
Either of two utilities can be used to automate the collection of server logs, Windows (OS)
logs, and ShoreWare databases. The utilities include a graphical application (i.e. GUI) and a
command line application. Both applications have the same functional capabilities and
offer two different ways for accomplishing the same tasks.
3.3.4.1 Graphical Application
The graphical application can be executed from MS Windows or from a command window.
The following program launches the Graphical version of the Server Log Collection Utility:
<ShoreWare install directory>\slogWin.exe
where <ShoreWare install directory> is the location of the ShoreWare server
files. The default installation location of ShoreWare server files is
C:\Program Files\Shoreline Communications\ShoreWare Server.
Panels provide Next and Back buttons for navigating through the process. You can
terminate the program at any time by pressing the Cancel button
Banner Panel
The Server Log Utility displays the Banner panel, shown in Figure 3-5, when you execute
the Graphical Application. Press the Next button to proceed to the Date Selection panel.
Date Selection panel
The Date Selection panel, shown in Figure 3-6, specifies the dates for which the log files are
collected. The program collects files only for a contiguous date set. The default selection is
today’s date.
• To select today’s date, press the Next button without modifying the panel
contents.
• To select a single date, click on the desired date with the mouse cursor.
• To s ele ct a da te range , click and hold on the first day in the range, then drag the
cursor to the last day in the range. The maximum range is seven days.
Press the Next button to proceed to the Log Selection Method panel.
Figure 3-5 Graphical Server Log Utility – Banner panel