Specifications

Chapter A: Event Codes Call Accounting
ShoreTel Maintenance Guide 175
A.13 Call Accounting
ID
Severity
Level Message Cause Action
2000 Warning TmsCdr records an attempt to
archive an entry from table
<table name> of <database
name> to that of <archive
name> with a duplicate
<duplicate ID> primary key. It
might be caused by a manual
manipulation between
CDR.mdb and its backup
version.
During archiving, the call
accounting service
encountered a duplicate key
value in a table.
A duplicate value usually
means the item has been
archived previously.
Results from renaming or
moving the CDR database
file without also renaming
or moving the CDR archive
database files.
Remove or replace the CDR archive
database files.
2008 Information ShoreTel-CDR service
<starting or stopping>
Used to record service start/
stop events.
No action.
Table A-12 Event Codes: Call Accounting