User guide

6
Your Phone's Display
Your ShoreTel IP phone's display shows your name and extension, call
handling mode, call appearance, monitored extensions, calls, duration of call,
voice messages, date and time, soft key functions, and your phone’s operating
status.
ShoreTel 560/560g Idle Display
Monitored
Extension
Speed Dial
Status Icon
IP phone
banner name
Your
Extension
Soft key
functions
Unheard
voice
messages
Agent state
Call
handling
mode
Missed
calls
DID