Specifications

9
To place an external call, dial the trunk access code, then the phone number.
If you have a monitored extension or a speed dial configured, you can also
press that custom key to dial the corresponding phone number.
The call is displayed next to the first available call key, and on the ShoreTel
560, the key is lit green. If you dialed on hook, you'll also see displayed the
number of calls that are on the recipient's phone (extensions only), and you’ll
see if his or her phone is in Do Not Disturb mode (indicated by "DND").
To end a call, hang up the handset, or press or , or press the
HangUp soft key.
Using the Speakerphone or a Headset
You can interact with calls handsfree by using a headset or the speakerphone.
• To use a headset, plug the headset into the headset jack on the side of the
phone, then press . The LED in the button lights green. To return
to handset mode, press again.
• To use the speakerphone, press . The LED in the button lights
green. You can also initiate speakerphone mode by pressing the numbers
on the keypad when you are not engaged in a call. To return to handset
mode, press again.
If you know you will only use a speakerphone, handsfree mode makes
operation smoothest by eliminating the internal dial tone when the handset is
off hook. To enable handsfree mode:
Step 1 Press .
Step 2 Enter your password, then press the OK soft key.
Step 3 Press and on the Scroll button next to the display to
scroll until the Hands Free option is selected.
Step 4 Press the Edit soft key.
Step 5 Use the Scroll button to select Enable Hands Free, then
press the OK soft key.
Step 6 Press the Done soft key.
Step 7 Press either or so you can place and receive
calls without having to press either of these buttons first.
You can also enable handsfree mode from Personal Call
Manager or ShoreWare Web Access.
Options