Specifications

Making a Conference Call

To conference an extension (or an external party) into a connected call:

Step 1 Press to put the call on hold.

Step 2 A the prompt, dial the third party’s extension, or press the

extension's custom key, or use the Directory to find the right

party.

Step 3 Press the Confrn soft key to ring the party directly.

Dial the number and press the Conslt soft key to speak with

the recipient before ringing him or her into the conference

call. After consultation, press the Yes soft key to initiate the

conference call, or press the Cancel soft key to return to the

original two-party call.

Step 4 Repeat to add additional parties.

With the appropriate permissions (set by your administrator in Director's

Switches page and Telephony Class of Service), you can conference up to six

parties into a single call.

After a conference is established, you can use the Show soft key to display all

conferenced parties. If you wish to disconnect a party, scroll to the party's

entry and press the Drop soft key.

Using the Intercom

The Intercom function allows you to connect with another party handsfree

and without ringing the party through a call line. Both you and the recipient

must be using a ShoreTel IP phone and have permission to use this feature (set

by your administrator in Director's Telephony Class of Service). To intercom

another party:

Step 1 Press .

Step 2 Dial the party’s extension, or press the extension's custom

key, or use the Directory to find the right party.

Step 3 Press the Intcom soft key.

Step 4 To end the call, press the HangUp soft key.

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