Specifications
ShoreTel 12.1 33
C
HAPTER
5
Installing the Service Appliance 100
This chapter provides information about mounting the SA-100 in a rack, assigning the unit
an IP Address, and connecting it to the network. The topics discussed in this chapter
include:
• “Preparing for Installation” on page -33
• “Verifying the Contents of the SA-100 Box” on page -34
• “Mounting the ShoreTel Service Appliance 100” on page -34
• “Setting the IP Address Manually” on page -34
• “Plugging the SA-100 into the Network” on page -37
• “Connecting the Bezel” on page -38
• “Configuring the Unit for Operation” on page -38
5.1 Preparing for Installation
The section lists things that are recommended and required to install a ShoreTel SA-100.
• Computer mounting rack capable of supporting 1U equipment.
• Adequate clearance in the front and back of the rack to allow adequate ventilation.
• Reputable surge protector or UPS.
• IP address to assign to the SA-100.
NOTE: ShoreTel recommends that you assign a static IP address to the SA-100.
• IP address of the gateway that you want the SA-100 to use.
• Subnet address that you want the SA-100 to use.
• Computer with a terminal emulation program installed.
• DB-9 serial cable.
• The IP network between the main and remote sites meets the bandwidth, latency,
jitter, and packet loss requirements for a multisite installation.
• The IP network between the main and remote site has quality of service in place such
that voice is prioritized ahead of data.
• You have appropriate firewall considerations in place including VPN if applicable.
• All power and environmental requirements are met.