User guide

Pickup Menu Screen
Press the Pickup softkey from the Idle screen and
your ShoreTel AP100/AP110 phone will prompt you
to Select Pickup Type.
Parked – Pickup Parked Calls
This softkey allows you to answer calls parked at an
extension. To use this feature,
1. Press the Parked softkey
2. Enter extension number where the call is parked
3. Press the OK softkey to connect
Ext – Pickup Ringing Extension
This softkey allows you to answer calls parked at any
extension. To use this feature,
1. Press Ext
2. Enter the ringing extension’s number
3. Press the
OK softkey to connect
ShoreT
el AP100/AP110 User Guide
9
Screen States and
Softkeys
The ShoreTel AP100 and AP110 phone contains three
basic screen states—Idle, Connected and Inbound.
These screen states have softkeys to help you make
and manage your calls more easily.
Idle State
The Idle State is the screen you will see most often. It
allows you to make calls, pick up calls, check voicemail
and manage your extension.
Note: When you place the handset in the cradle or press
the button when the handset is in the cradle, the Idle
State Screen will go away for 7 seconds. If you need the Idle
State functions immediately, press the button in the
model AP100 or / in the model AP110 or pickup the
handset.
ShoreT
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