Specifications

Silent Coach ShoreWare Server Release Notes
Page 54
To perform a Silent Coach from a Call Manager toolbar button:
Step 1 Press the programmable Silent Coach button, as shown in Figure 21.
If the button specifies a Silent Coach recipient, the system immediately initiates a
Silent Coach session with that user. Skip the remaining steps.
If the button does not specify a Silent Coach recipient, Call Manager displays the
Silent Coach dialog box. In this case, continue to the next step.
Step 2 Enter an extension or select from the drop-down list.
Figure 20 Silent Coach Dialog box
Figure 21 Call Manager – Silent Coach session