Specifications

Shared Call Appearance ShoreWare Server Release Notes
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aBCA names have the form <first name>_<last name>_<extension>, where
— first name is the first name of the user
— last name is the last name of the user
— extension is the user’s extension number
Step 2 Open the edit panel for the aBCA, as shown in Figure 16, by clicking the name of
the desired aBCA on the Bridged Call Appearance List panel.
When the Edit panel of an aBCA opens, Director displays a warning that the BCA is
a Shared Bridged Call Appearance and cannot be modified.
Assistant Users
Assistant users require no additional configuration, other than the assignment of Call
Manager or IP Phone programmable buttons to monitor the Executive Extension aBCAs.
Hotline
A hotline is a bi-directional ringdown circuit accessed through IP Phone or Call Manager
buttons. A hotline call is initiated by pressing the assigned button. Hotline calls can be
configured as speed dial or intercom calls.
A Hotline circuit can be implemented between an executive and assistant to communicate
call status on the executive’s aBCA.
Refer to the Hotline Release Note for configuration information.
Programmable Buttons
Executives and Assistant users access aBCAs and the hotline circuit from Call Manager or
ShorePhones through programmable buttons configured for Bridged Call Appearances.
Buttons for Executive Extensions are not configurable as Call Appearances.
Figure 16 Edit Panel – Executive Bridged Call Appearances