Specifications

ShoreWare Server Release Notes Shared Call Appearance
ShoreTel 9.1 Page 43
• aBCAs are not editable from the Bridged Call Appearance Director panel. aBCA settings
and parameters are configured from the user’s Edit User panel.
• aBCAs are created when a ShoreTel extension is converted to a executive extension.
To create a executive extension, open the Edit User panel for the desired user and select
the Share Call Appearances option. The number listed in the Associated BCA field
specifies the extension of the aBCA.
• aBCAs are deleted if the associated executive extension is reverted to a normal
extension.
To revert a executive extension to a normal extension, clear the Shared Call
Appearance option on the Edit User panel.
NOTE: If there are any secretaries that are monitoring Executive' aBCA the
dependencies shall be removed before you can clear Share CallAppearances check
box.
Associated BCA settings are viewed from a Bridged Call Appearance edit panel, as shown in
Figure 16. This panel is read only for aBCA. Parameters can be modified from the edit panel
of the associated user. The No Answer Number of Rings and Call Forward Destination
parameters reflect the initial state of these values and, depending on the activity of the user,
may not indicate the current state of these parameters.
The following procedure opens the aBCA edit panel:
Step 1 In Director, open the Bridged Call Appearance List panel of the desired user
Step a Select Administration -> Call Control -> Bridged Call Appearances from the
Director Main Menu.
Step b Click the aBCA associated with the desired user.
Figure 15 Configuring the Executive Extension