Specifications

ShoreWare Server Release Notes Windows Server 2008 Support
ShoreTel 9.1 Page 29
Upgrading Servers Running ShoreWare Versions
ShoreWare 9.1 is the only ShoreWare version that supports Windows Server 2008. Servers
running earlier versions of ShoreWare must upgrade to Version 9.1 to ensure database
compatibility before upgrading to Windows Server 2008. ShoreWare versions that can be
directly upgraded to Version 9.1 include Versions 7.5, 8.1, and 9.
Figure 8 Upgrading Servers Running ShoreWare Software
Perform the following steps to upgrade the operating system to Windows Server 2008 on a
server that is running any ShoreWare version except 9.1.
Step 1 Upgrade the ShoreWare Server software to Version 9.1.
Refer to the Planning and Installation Guide for instructions on upgrading
ShoreWare Server software.
Step 2 Disable Active Directory if you have this option enabled.
Step 3 Stop all ShorewWare services and backup the Configuration and CDR databases.
Refer to the ShoreTel Administrator Guide for instructions on backing up
ShoreWare databases.
NOTE: ShoreTel recommends that you back up these databases to a storage
device separate from the server you intend to upgrade.
Step 4 Backup the contents of the Shoreline Data folder, except the Call Records2 folder,
to an external device.
NOTE: If there are any customizations that you wish to save or need to refer to
after upgrading the ShoreWare software, be sure to backup the Inetpub folder
along with the current and local machine folders in the regedit directory. Refer to
Microsoft documentation.
NOTE: ShoreTel recommends that you back up these databases to a storage
device separate from the server you intend to upgrade.