Specifications

ShoreWare Server Release Notes System Specifications
ShoreTel 9.1 Page 17
Contact Center
Version 9.1 supports interoperability for Contact Center 4.66.05 and above.
SIP-BRI 8
Version 9.1 supports interoperability for SIP-BRI 8 Build R3.T_2006-10-04 and above.
SIP Devices
Version 9.1 supports the following SIP devices as SIP extensions:
• IP8000
Character Sets
This version of ShoreWare supports only ISO 8859-1, also known as Latin -1 or Microsoft Windows
CP1252 character set (see http://www.microsoft.com/globaldev/reference/sbcs/1252.mspx/ for
supported character set). This set consists of characters from the Latin script. This character encoding
is used throughout the Americas, Western Europe, Oceania, and much of Africa.
It is also commonly used in most standard Romanizations of East-Asian languages. Certain characters
in Central\Eastern Europe, Baltic languages, Cyrillic, Arabic, and Greek are displayed as "?" if the
character encoding is not found. Double-byte characters, such as those found in Chinese, Japanese, and
Korean languages, are also not supported and displayed as"?". System directory entries, imported
Outlook contacts or other user-generated entries (i.e., IM contacts) should use Latin-1 encoding to
ensure all characters are displayed properly.
Codecs
Version 9.1 supports the following codecs:
• L16/16000
• L16/8000
• AAC_LC/32000
• PCMU/8000
• PCMA/8000 (G.711)
• G722/8000
• DVI4/8000
• BV32/16000
• BV16/8000
• G729/8000
System Capacity
Version 9.1 supports the following:
• Users
— 10,000 users if DRS is enabled.
— 1,000 users if DRS is not enabled.