Specifications

ShoreWare Server Release Notes Mobile Call Manager – Enhancements
ShoreTel 9.1 Page 167
• A default OA extension is not selected.
• LBS is active and the Active OA Extension was specified by entry into the current
waypoint.
Users can change the Active Office Anywhere extension by pressing the Menu button and
selecting Set Office Anywhere. Manual changes to the Active OA extension have priority
over changes generated by LBS but are lost when the user places a call or plays a voice
message.
A maximum of one OA extension can be designated as the default extension. Initially, the
Mobile Extension is set as the default; users can change the Default OA Extension through
the Extension Edit Panel, as shown in Figure 87.
MCM denotes that a Default AO destination is defined by placing a star icon in the banner
line at the top of all MCM panels. MCM denotes that the Active AO Extension is set to the
Default extension with a star icon next to the Active Office Anywhere extension name in
the status line of the Main Menu. Figure 88 displays the banner and status lines on the
Main Menu.
Voicemail
ShoreTel 9 supports the following MCM voicemail access enhancements:
• After playing voicemail messages, users can access other voicemail menus and
messages without reconnecting to voicemail.
• Voicemail preview messages are available through either the internal or external
speakers.
• Voicemail message items in the mailbox are boldface when the message is marked
unheard.
• When using the Advanced Voicemail or DTMF VM feature, the user can access all
voicemail menu operations.
Figure 87 Edit panel – User Defined Extensions
Figure 88 Denoting Default OA Extension Status in Banner and Status Lines