Specifications

ShoreWare Server Release Notes Call Manager – Contact Import
ShoreTel 9.1 Page 149
Directory Item Details
Details of contacts imported from the CSV or XML files are visible from the Directory Item
Details panel, access by right clicking a contact and selecting View Directory Item Detail.
The Directory Item Details panel, as shown in Figure 78, indicates the source of the file in
the first data field and states that the record contents are not editable.
Quick Dialer
The imported CSV/XML file contacts will be available in all QuickDialer controls. They will
appear in the list just like any other contact.
File Properties
Data Fields
File Heading Fields
File heading fields provide a description of the record source within the Directory Viewer.
The Source and Version fields are typically listed in the same CSV or XML line. Only one
instance of each field should be provided in a contact file.
The following are the subdirectory heading fields:
• Source: This field is associated with all file records in Call Manager and corresponds to
the Data Source column in the Directory Viewer. Typically, this value is set to the
original source of the file contents.
When this field is not included, Call Manager uses the CSV or XML file name as the
Data Source contacts imported into the Directory Viewer.
• Version: This field displays the version of the contact information. When included, this
field must be set to 1.0.
Figure 78 Directory Item Details