Specifications

ShoreWare Server Release Notes Call Manager – IM Privacy
ShoreTel 9.1 Page 145
Pressing the snooze button closes the popup for the period listed on the button. If the
contact is still available after the period elapses, the popup is displayed again. If the contact
is not available, the popup is displayed immediately after the contact becomes available.
Installation
New Installations
In newly installed systems:
— Invitation handling for all users is set to Prompt.
— IM Presence Invitation Handling for all Service Classes is set to Prompt.
Upgrade
Upgrading a ShoreTel system performs the following actions:
• Server upgrade from Version 8.1
— Invitation handling for all users is set to Prompt.
— IM Presence Invitation Handling for all Service Classes is set to Auto Accept.
• Server upgrade from Version 7.5
— Invitation handling for all users is set to Prompt.
— IM Presence Invitation Handling for all Service Classes is set to Prompt.
• Call Manager upgrade
— Call Manager sends requests to everyone in the user’s Contact list.
When an upgrade changes the CoS or individual user mode setting to prompt after server
upgrade, users may initially receive popups listing multiple presence access requests.
Presence Server Support
Presence servers differ in maintaining privacy list and generating requests. This section lists
the privacy differences between servers that support IM presence.
Figure 75 Presence Change Alert popup
OCS 2007 eDial
List types Three lists are maintained:
1.New subscription list
2.Permissions
3.Contact list
One list is maintained.
Table 5 Presence Access Settings for Supported Presence Servers