Specifications

System Specifications ShoreWare Server Release Notes
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To maintain high server performance and reliability, ShoreTel recommends Gigabit Ethernet Interface for
all configurations regardless of the number of users or network load. Although the 100 Base-T interface
can provide acceptable performance and reliability for the specified configurations, administrator
intervention is frequently required to properly configure the IP network and prioritize real-time
information during peak network traffic conditions.
SBE Hardware Requirements
Table 3 displays the recommended configuration for servers running SBE software.
Client Device Requirements
Operating Systems
The ShoreWare 9.1 client software is supported on the following operating systems:
• Windows Client Operating System
— Windows XP Professional SP3 – 32-bit
— Windows Vista, Business and Enterprise editions, SP1 – 32-bit
— Windows Vista Business 64-bit , with Desktop Optimization
• Windows Terminal Server
— Windows 2003 SP2 Terminal Server – 32- or 64-bit
— Windows 2003 R2 Terminal Server – 32- or 64-bit
• Citrix
For current information about support for specific Citrix versions and Call Manager features on
the Citrix platform, refer to the Citrix product bulletin available at
https://login.shoretel.com/?src=s&ReturnUrl=%2falerts%2fdownloads%2f2008-06-04.pdf
Client Hardware Requirements
Computer hardware requirements for running Call Manager depend on the Call Manager version and
video call resolution. Table 4 displays the minimum recommended configuration for computers running
ShoreWare Call Manager.
Users Calls/Hour Processor RAM Network
50 500 Celeron 430 – 1.8 GHz 2 GB 100 Base-T
Table 3 SBE Hardware Requirements
Call Manager Version Processor
RAM
a
Disk
b
XP Vista XP Vista
Personal Pentium 3 – 800 MHz 100 MB 100 MB 1 GB 1 GB
Professional Pentium 4 – 2.0 GHz 150 MB 150 MB 1 GB 1 GB
Agent, Supervisor, Operator
(<40 extension presences)
Pentium 4 – 2.0 GHz 150 MB 150 MB 1 GB 1 GB
Table 4 Client Device Hardware Requirements