Specifications

ShoreTel 9.1 Page 139
IP 110 – On-Hook Dialing
Introduction
ShoreTel 9 adds On-hook Dialing to the IP110 ShorePhone.
Description
On-hook dialing supports number dialing by pressing keyboard digits without picking up
the handset. When dialing a number without picking up the handset, ringback and the
connected call media stream is played through the IP110 speaker.
Because the IP110 does not have a microphone, users must pick up the handset to speak to
the other party. The mute button remains lit while the IP110 is on-hook; pressing the mute
button at this time has no affect.
On-hook dialing on the IP110 is typically used when checking voicemail through the
speakerphone or to avoid picking up the headset until a call is answered.
The Redial button can initiate calls while the IP110 is on-hook. The Mute key is red when
the audio path is through the speaker.
The IP110 cannot initiate Intercom calls on-hook.
Implementation
IP110 Phone firmware version 2.4.0 supports on-hook dialing. Any firmware older than
2.4.0 does not support this feature.