Specifications

ShoreTel 9.1 Page 135
Voicemail Enhancements
Introduction
Definition
ShoreTel 9 Voicemail enhancements include:
• Voicemail Timestamps standardization
• Voicemail Deletion Notification Control
Refer to the Glossary for a definition of the following terms used in this release note:
• Site
Voicemail Timestamps
Background
The time stamp of voice messages is based on the time of the server where the message is
received. For example:
• The timestamp on messages viewed in Call Manager or Outlook is adjusted to match
the time zone setting on the user’s computer.
• The timestamp on messages accessed though voicemail is based on the time of the
server handling the voicemail call.
Feature Description
When a user accesses voice mail from a telephone, message timestamps are based on the
time zone setting of the site to which the phone is associated. If a phone is not assigned to
a ShoreTel site, such as an external phone, the message timestamps are based on the site to
which the user is assigned.
Message timestamps displayed by Call Manager are based on the computer’s time zone
setting.
Implementation
The timestamp setting is not configured or controlled from Director.
Voicemail Deletion Notification Control
Background
The Auto-delete by Number of Days feature allows a system administrator to set a
maximum time limit for retaining messages. When the feature is enabled and a user has
messages approaching the retention limit, the user receives a message warning of the
imminent message deletion. The range of valid retention periods is between 30 and 2000.
days.