Specifications

Announced Find Me ShoreWare Server Release Notes
Page 112
Usage Information
Caller Functions
When the Announced Find Me parameter is enabled, callers that are routed to a Find Me
extension are prompted to record their name under each of the following conditions:
• The call is from a source external to the ShoreTel system and the number is not
available through Caller ID.
• The call is from a source external to the ShoreTel system and Record Name Even if
Caller ID is Present option is selected.
• The call source is within the ShoreTel system, the caller’s name recording is not
available, and the Record Name Even if Caller ID is Present option is selected.
The prompt advises the caller to press the # button when finished with the name recording.
Callers can press the # button without recording a message. Pressing the * button restarts
the name recording process.
Call Recipient Functions
The base Find Me feature introduces the caller identity whenever available to recipients
that have enabled the feature. This information is always available when receiving calls
from ShoreTel extensions or from PSTN numbers identifiable through Caller ID.
Announced Find Me extends this function to identify all callers regardless of the
originating phone number by recording the name of callers whose identity is unavailable.
Callers that do not record their name when prompted are not identified when the system
introduces the call to the Find Me recipient.
Figure 49 Enabling Announced Find Me from Web Access