User guide

44 Handset User Guide ShoreTel IP Phone 930D
Using Voicemail Logging In
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Logging In
You can log into voicemail from your phone, from another extension, or from an external phone.
Logging In from Your ShoreTel Phone
To log in to the main voicemail menu on your phone, press the Voicemail button and go off hook on
the handset or speaker. Alternately, you can press the Menu button, then press 2 on the keypad to
select the Voice Mail menu item.
At the login prompt, enter your password, then press the Voicemail button again. (Your default
password is 1234.)
Logging In from Another Extension
To log in to the main voicemail menu from another extension, press the Voicemail button, followed by
#, then your extension, followed by your password, and then #.
To log in to the main voicemail menu from an analog phone, press # twice, then your extension,
followed by your password, and then #.
Logging In from an External Phone
To log in to the main voicemail menu from an external phone, dial the voicemail access number
provided by your system administrator, press #, then your extension, then your password, followed by
#.
Using Your Voicemail Menu
You can use the voicemail menu to listen to and interact with messages, send messages from
voicemail, access mailbox options, and more.
Listening to and Interacting with New Messages
From the Main Menu, you can listen to and replay new messages by pressing 1.To interact with new
messages, do one of the following:
 To replay the message, press 1.
 To save the message, press 2.
 To delete the message, press 3.