User guide
Getting Started Logging In (If needed)
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ShoreTel IP Phone 930D Handset User Guide 13
Logging In (If needed)
If you are using your phone for the first time and no extension has been assigned, the phone’s display
shows “Available.” In this state, you can place calls but you cannot receive them. You need to log in,
change your password, record your name, and assign your extension to this phone.
Follow these steps:
1. Press the # button, then the Speakerphone button.
2. Enter the extension number assigned to you by your system administrator.
3. If your system administrator assigned you a password, enter it now (otherwise, enter a default
password of 1234). Press the # button.
4. Enter a new password followed by the # button. (Your system administrator can provide guidelines
about password length.) Repeat to confirm password.
5. Press the # button to record your name (if you have not previously saved a recording of your name
in the system).
6. Press one of the following options:
# button- Accept
1 button- Review
2 button- Re-record
3 button- Delete
* button- Cancel
7. To assign your extension to this phone, do the following:
a. Press the 7 button for mail box options.
b. Press the 3 button to re-assign the extension.
c. Press the 1 button to assign your extension to this phone.
d. End the call by pushing the End/Power button.
You are now logged in and should see your name and extension on the display. Your phone can
receive calls, and you can check for new messages.