Installation guide

960 Stewart Drive Sunnyvale, CA 94085 USA Phone [phone] +1.877.80SHORE Fax [phone] www.ShoreTel.com
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Table 2: Extended Feature Test Cases
ID Name Description Notes
3.1 Call waiting Verify appropriate notification and successful
connection of incoming call while busy with another
party
Pass
3.2 Park Verify successful park and retrieval of connected call Pass
3.3 Extended forward Verify extended call forwarding options – busy
forwarding, ring no answer forwarding
Pass
3.4 Extended forward from
SIP DUT
Verify extended call forwarding options – busy
forwarding, ring no answer forwarding
Pass
3.5 Transfer – blind Verify successful blind transfer of connected call Pass
3.6 Transfer – monitored Verify successful monitored transfer of connected call Conditional
Pass
Note-2
3.7 Conference – ad hoc Verify successful ad hoc conference of three parties Not
Supported
Note-3
3.8 Place call – secondary line Verify successful call placement using secondary line Pass
3.9 Receive call – secondary
line
Verify successful connection of incoming call on
secondary line
Pass
3.10 Callback Verify successful connection of a call using the missed-
call callback feature of the device
Not
Supported
3.11 Headset Verify the device’s support fo external headsets (using
headsets supplied by the 3P phone vendor)
Not Tested
3.12 Ring selection Verify the device’s ability to change the ring type Pass
3.13 Caller ID Verify that Caller ID name and number is sent and
received from SIP endpoint device
Pass,
Note-4
3.14 SIP Device Generates
Busy Tone
Verify that SIP DUT generates busy tone when calling a
busy extension
Pass
3.15 POTS Analog Gateway
supports the transfer
operation by “flashing”
Verify that the POTS Analog Gateway can support the
transfer operation by “flashing”
N/A
3.16 911 Verify dialing “911” on DUT could connect with “911”
services
Pass
Note-5
3.17 Fax Handling Verify that fax can be sent and received through DUT N/A
3.18 Auto Attendant Menu Verify that DUT can initate calls properly to a ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension.
Pass
3.19 Auto Attendant Menu
“Dial by Name”
Verify that DUT can initiate calls properly to a ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension using the “Dial by Name” feature.
Pass
3.20 Auto Attendant Menu
checking Voice Mail
mailbox
Verify that DUT can initiate calls properly to a ShoreTel
Auto Attendant menu and that you can transfer to the
Voice Mail Login Extension.
Pass