User guide

Answering Calls Getting Started
1
ShoreTel IP Phone 485g User Guide 13
For more information about handling multiple calls, see Answering and Switching Among Multiple
Calls on page 22.
Using the Handset to Answer a Call
1. To answer a call, pick up the handset when the phone rings.
2. To end a call, hang up the handset.
Using the Speakerphone to Answer a Call
1. To answer a call, do one of the following:
 Press the button.
 If your automatic off-hook preference is configured to use the speaker, press the blinking
green call appearance button or press the Answer soft key.
The LED in the button lights green.
2. To end the call, press the button again.
The button is no longer illuminated.
Using a Headset to Answer a Call
If you plan to use a headset to answer calls, see Changing Your Automatic Off-Hook Preference to
Headset on page 30 for instructions for how to designate your wireless or wired regular headset as
your default auto off-hook preference.
1. To answer a call using the headset, do one of the following:
 If you use a wired headset, press the button.
 If you use a wireless headset, go off-hook with your headset.
 If your automatic off-hook preference is configured to use your headset, press the blinking
green call appearance button or press the Answer soft key. (If you use a wireless headset, the
phone then displays a message prompting you to press the off-hook button on your headset.)
The LED in the button lights green.
2. To end the call, do one of the following:
 If you use a wired headset, press the button again.
 If you use a wireless headset, put your headset into the on-hook position.