User guide

Call Appearance Buttons and Programmable Buttons Getting Started
1
ShoreTel IP Phone 485g User Guide 9
Figure 3: Elements on the Display of the IP Phone 485g
Call Appearance Buttons and Programmable Buttons
Your phone features eight call appearance buttons that show incoming, active, or held calls. These
buttons can also be programmed to speed dial a number. For information about functions that your
ShoreTel administrator can configure for these programmable buttons, see Other Advanced Features
on page 37.
Soft Keys
Your phone includes five soft keys whose function changes depending on the state of your phone. For
example, if your phone is idle, the soft keys let you modify settings such as your or phone options. If
you have an active call, you can use the soft keys to do such things as hang up, park the call, or join
the call with another call to create a conference call. When the label on a soft key is underlined with a
dotted line, you can press the selector button on the navigation key pad to perform the function
identified on that soft key.
Your
extension
Voicemail
message
indicator
Missed call
indicator
Soft keys
Context-sensitive keys let you perform actions based
on the phone’s status and the call type.
Call
appearance
buttons
show active,
incoming, or
held calls
Programmable
buttons provide
custom functions
such as speed
dial or shared
lines.