Specifications

Voicemail-Enabled Switches Accessing Utilities for Voicemail-Enabled Switches
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ShoreTel 14 Maintenance Guide 93
Figure 15: PuTTY Configuration Page
2. On the PuTTY Configuration page, do the following:
a. In the Host Name (or IP address) field, enter the IP address of the switch.
b. In the Port field, enter 22.
c. Click Open.
The command prompt window opens.
3. At the command prompt, enter admin and then press Enter.
The STCLI command prompt opens.
Accessing Utilities from an MS Windows Server
Headquarters and distributed services contain executable files that access voicemail-enabled
switches. On a normally installed server, the executable files for the utilities are located in the following
directory:
C:\Program Files\Shoreline Communications\ShoreTel Server.
Commands that you can perform from a server through Microsoft Windows include:
 svccli (See SVCCLI on page 96.)
 burnflash (See Burnflash on page 99.)
 ipbxctl (See Ipbxctl on page 96.)
To run these utilities through MS Windows:
1. Open a command prompt by pressing the Start button and selecting Program > Accessories >
Command Prompt.
2. Enter the name of the utility on the command line, using the IP address of the voicemail-enabled
switch as the switch parameter, then press the Enter key.