Specifications

Voicemail-Enabled Switches Accessing Utilities for Voicemail-Enabled Switches
4
ShoreTel 14 Maintenance Guide 92
To access ShoreTel voice switch utilities through the maintenance port:
1. Connect one end of a serial cable to a computer with a terminal emulator program installed.
2. Connect the male end of the serial cable to the maintenance port on the front panel of the
ShoreTel switch.
3. Launch the terminal emulation using the following settings for the serial port:
 Speed: 19.2 kbps
 Data bit: 8 bits
 Stop bit: 1
 Parity: No parity
 Flow Control: None
4. Click OK.
The ShoreTel command line interface appears.
5. Choose one of the following courses of action:
 If the interface shows that the switch has a Linux operating system:
a. Type the user ID and password as required. The default values are “admin” and “root”
respectively. (Root is available only through a serial connection.)
b. At the command line, enter STCLI.
The STCLI interface opens.
 Do nothing if the interface shows that UBOOT is being used; a user ID and password are not
required.
For more information about these utilities, see Stcli on page 94 or UBOOT on page 94.
Accessing Utilities from SSH
ShoreTel provides access to several utilities for voicemail-enabled switches through a Linux BASH
command line, which you can access through an SSH client. Free SSH clients, such as PuTTY, are
available through the Internet.
To access the Linux utilities, including all command line interfaces for voicemail-enabled switches, use
the admin account. Logging into the admin account opens the STCLI interface.
1. Open an SSH client access panel.
If you use PuTTY, the PuTTY Configuration page appears, as shown in Figure 15.