Specifications

ShoreTel Voice Switches VxWorks® Command Line Interface
3
ShoreTel 14 Maintenance Guide 84
Creating an Ethernet Trace File Using a ShoreTel Voice Switch
You can capture the output of VxWorks
®
commands from the ShoreTel Voice Switches in an Ethernet
Trace file that is stored on the server that is managing that switch.
To create an Ethernet Trace file:
1. Open a Telnet session and type:
memShow
Run this command to verify that the switch has at least 1 MB of memory to perform the procedure.
2. From the Start menu, navigate to the Control Panel > Administrative Tools and locate the IIS
Manager.
3. Right-click on the IIS Manager and select Properties. Then, enable the ability to write to the FTP
server by selecting the Write check box and clicking OK. This enables the ability to write to the
following directory:
C:\Inetpub\ftproot
In Windows Server 2008, you must edit the permissions of the C:\Inetpub\ftproot directory
and give the users group write access.
4. At the command prompt, run the following VxWorks
®
commands.
(See Table 11 on page 76 for more information about the specific commands.)
etherMonStart 1000000
etherMonStatus
etherMonBroadcast
etherMonBroadcast=1 (enables capturing broadcast packets)
etherMonBroadcast=0 (enables capturing broadcast packets - default)
uaList Displays list of ShoreSIP
extension/trunk user agents.
unset_mpm_debug(char*) Disables set_mpm_debug
command
udpstatShow Displays UDP statistics. XS
Note
Do not exceed 6 zeroes.
Table 11: VxWorks
®
CLI Commands
Command Description
Available on
Voicemail-Enabled
Switches
Notes