Specifications
ShoreTel Voice Switches Ipbxctl Utility
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ShoreTel 14 Maintenance Guide 73
The burnflash utility updates the switch to the version of firmware compatible with the ShoreTel
server software.
Both utilities are available in the ShoreTel Server folder:
C:\ProgramFiles\ShorelineCommunications\ShorewareServer
Ipbxctl Utility
Tab l e 9 lists and describes the commands available using the ipbxctl utility.
Password Access
After entering the ipbxctl command, the user is prompted to enter a password. After the user enters
the correct password, the device permits access to executables that configure or diagnose the switch.
Performing a telnet session on a ShoreTel Voice Switch requires password access to ipbxctl before
invoking the telneton command. After entering the correct password, a user can establish a telnet
session during the next minute. At the expiration of this period, existing telnet sessions are not
affected, but users cannot establish a new telnet session. Telnet access is permitted only from the IP
address from where the CLI was entered and access granted through password authorization.
Table 9: ipbxctl Utility Commands
Command Description
-telneton
<Switch IP Address>
Enables Telnet connection on the switch.
-reboot
<Switch IP Address>
Reboots the switch without using ShoreTel Director.
-flash
<Switch IP Address>
Sets switch to boot from flash memory
(allows you to boot without logging in).
-ftp
<Switch IP Address>
Sets switch to boot from FTP (allows you to do this without logging in).
-diag
<Switch IP Address >
Sends switch state information. By default, the system puts this
information in the same folder where the ipbxctl utility is running.
Note: This may be disruptive to normal switch function. Use this
command only for diagnostic functions, not for reporting.
-reset Clears all flash memory. Returns switch to factory defaults.
Note: This command is not available from the ShoreTel CLI.
-telnetoff
<Switch IP Address >
Disables Telnet connection on the switch.
-traceroute
<target IP Address >
Network troubleshooting tool.
For additional information about the parameters that can be used with
this command, see Table 12 on page 86.