Specifications

ShoreTel Voice Switches ShoreTel Voice Switch Configuration Reset
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ShoreTel 14 Maintenance Guide 72
1. Connect a serial cable between a personal computer and the ShoreTel Voice Switch.
2. Use a terminal emulation program such as HyperTerminal to open a connection to the switch.
3. Apply these values to the terminal settings:
 Speed: 19.2 kbps
 Data bit: 8 bits
 Stop bit: 1
 Parity: No parity
 Flow Control: None
4. Type c at the prompt for SG-24, T1 or E1 switches, and press ENTER. You are guided through
the options listed in Table 7 on page 70.
ShoreTel Voice Switch Configuration Reset
Each switch includes a hidden reset button on the front panel that restores the switch to factory default
boot settings and requests a new configuration from TMS. To enable the reset, press the button for
5 seconds. This button reboots the ShoreTel Voice Switch.
This completely clears all boot parameters and clears the switch’s configuration.
ShoreTel Voice Switch Utilities
Two utilities are available to help you diagnose and update ShoreTel Voice Switches.
 The ipbxctl utility allows you to perform diagnostics and Telnet to the switch.
WARNING!
Making incorrect settings in the boot monitor can cause the switch to malfunction.
Note
For SG-50/90/220T1/220T1A/220E1 and voicemail-enabled switches, change options using the
setenv command, and save using the saveenv command. For example:
 To change IP address:
setenv ipaddr 10.10.0.59
 To change subnet mask:
setenv netmask 255.255.0.0
 To save all changes:
saveenv