Specifications

ShoreTel Server Registry
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ShoreTel 14 Maintenance Guide 59
Registry
The ShoreTel software uses the Windows registry to store various parameters used by the ShoreTel
system. These registry keys reside at the following path:
HKEY_LOCAL_MACHINE\SOFTWARE\ShorelineTeleworks
Maximum Transmission Unit (MTU) Size for Connections
The default Maximum Transmission Unit (MTU) setting for PPP (Point-to-Point Protocol) clients, VPN
(Virtual Private Network) clients, PPP servers, or VPN servers running Routing and Remote Access on
ShoreTel systems is 1400. To change the MTU value, you must edit the registry. For further
information, contact ShoreTel Technical Support.
Telephony Management Service (TMS)
A ShoreWare server can be configured with a registry entry that TMS pushes to the server's managed
switches. The registry entry typically configures/invokes some custom behavior in the switch. For
example, when an administrator modifies the SwitchDebug value in the registry to configure the
switch, TMS automatically reloads the value and pushes it to the managed switches. Other registry
changes, such as CDRDataExpiration, are automatically reloaded by TMS so that TMS immediately
starts using the new value.
When a registry change needs to be system-wide, the administrator must manually change the registry
on every distributed server. On a large system, manual updates can be slow, repetitive, and error-
prone.
TMS Registry Push
An administrator configures a TMS registry entry on the HQ server and then TMS automatically
propagates the registry entry to all distributed servers. Each distributed server updates its local
registry, which causes TMS to automatically reload its registry settings. Each distributed TMS then
uses the new registry setting. If the registry setting is SwitchDebug, each distributed server pushes
SwitchDebug to its managed switches.
tsk1 Contains the boot files and system
software for all voice mailbox model
switches 50V, 90V, 90BRIV
tsu Contains the boot files and system
software for the Service Appliance 100
(SA-100) and Service Appliance 400
(SA-400)
Table 4: ShoreTel Server File System (Continued)
Directory Description Default Path