Specifications

ShoreTel Server ShoreTel Server File System
2
ShoreTel 14 Maintenance Guide 58
Templates Contains configuration files needed for IP
phones
<drive>\Shoreline Data\Templates
VMS Contains all the files and configuration
information used by the voice mail
system. The files in this directory and its
sub-directories are very dynamic.
Note: Never open these files. Opening
any of the configuration files may cause
the voice mail system to become
corrupted in part or completely, and can
cause loss of voice mail messages.
 MESSAGE: Contains all voice mail
messages as.wav files, along with an
.enl pointer file for each message.
 NetTempIn: Used by distributed voice
mail servers.
 Servers
 SHORETEL: Contains a subdirectory
folder for each voice mailbox
configured on the system. Each user,
menu, and distribution list includes a
mailbox. There are also system mail
boxes for voice mail access and
forwarding. Each of the sub-directories
contain the names and greetings for
that mailbox, as well as configuration
and pointer files.
<drive>\Shoreline Data\VMS
<drive>\Shoreline Data\VMS\MESSAGE
<local drive>\Shoreline
Data\VMS\NetTempIn
<drive>\Shoreline Data\VMS\Servers
<drive>\Shoreline
Data\VMS\SHORETEL
Inetpub\ftproot This is the default FTP directory installed
by IIS.
<drive>\Inetpub\ftproot
ts Contains the boot files and system
software for Shoretel supported
languages
tsa Contains the boot files and system
software for all full-width ShoreTel Voice
Switch 40/8, 60/12, 120/24, T1, and E1
switches
tsk Contains the boot files and system
software for all half-width ShoreTel Voice
Switch 30, 30BRI, 50, 90, 90BRI, T1k,
E1k, 220T1, 220E1, and 220T1A
switches
Table 4: ShoreTel Server File System (Continued)
Directory Description Default Path