Specifications

ShoreTel Server ShoreTel Server File System
2
ShoreTel 14 Maintenance Guide 57
Table 4: ShoreTel Server File System
Directory Description Default Path
ShoreTel Server Contains all ShoreTel server system files
and dlls. This directory is located on the
drive where program files are stored.
<drive>\Program Files\Shoreline
Communications\Shoreware Server
ShoreTel Director Contains all ShoreTel Director Web site
files. This directory is located on the drive
where program files are stored.
<drive>\Program Files\Shoreline
Communications\Shoreware director
ShoreTel Presenter Installed on systems with ShoreTel
Conferencing Services. Contains the
files, applications and dlls required to
enable screen sharing capabilities for
ShoreTel Web Conference Services. This
directory is located on the drive where
program files are stored.
<drive>\Program Files\Shoreline
Communications\ShoreTel Presenter
Shoreline Data Contains all the dynamic information the
server uses to run the system. This
directory and all sub-directories may be
saved as part of a backup and used for
full system recovery.
<drive>\Shoreline Data
Call Records 2 Contains all call record files and
databases
The MySQL database is ODBC
compliant. Parameter settings required to
access CDR records in the MySQL
database include:
 DRIVER – {MySQL ODBC 3.51 Driver}
 SERVER – localhost (or the server
where MySQL is installed)
 DATABASE – Shorewarecdr
 USER – st_cdrreport
 password – passwordcdrreport
Database Contains the configuration database that
stores all system configuration
information
Logs Contains all ShoreTel debugging logs <drive>\Shoreline Data\Logs
Prompts Contains copies of the auto attendant
and workgroup menu prompts
<drive>\Shoreline Data\Prompts
Scripts Contains scripts used by the Workgroup
Server
<drive>\Shoreline Data\Scripts
SoftSwitch Contains files needed to run the
SoftSwitch
<drive>\Shoreline Data\SoftSwitch