Specifications

ShoreTel Server Services
2
ShoreTel 14 Maintenance Guide 55
ShoreWare Port
Mapper
ShoreTel-Portmap PortMap.exe Initiates RPC
communication
connections between the
Telephony Management
Server (TMS) and
ShoreTel Voice Switches
X
ShoreWare
Remote Logging
Service
ShoreTel-
RemoteLogSvc
LogService.exe Accepts logging from
remote computers
ShoreTel
Remote Packet
Capture Service
ShoreTel-RPCAP Runs remote packet
capture operations for
diagnostic purposes
ShoreTel-SAMS ShoreTel-SAMS Provides services to
ShoreTel Director
application
ShoreWare
Software
Telephony
Switch
ShoreTel-SoftSwitch VTSMain.exe The SoftSwitch hosts call
endpoints for voice mail,
Workgroup, route points,
and other IVR extensions.
Virtual users are hosted
on the Headquarters
SoftSwitch.
X
ShoreTel System
Management
Service
ShoreTel-SysMgrSvc SysMgrSvc.exe Provides IP phone
registration and other
functions
ShoreWare
Telephony
Management
Service (TMS)
ShoreTel-TMS Tms.exe The telephony platform for
ShoreTel applications,
ShoreTel services, and
third-party TAPI
applications
X
ShoreWare
Transport Server
ShoreTel-
TransportSvc
Provides transport
services for ShoreTel
applications and services
ShoreTel Voice
Mail
Synchronizer
ShoreTel-VmEmSync VmEmSyncSvc.exe Provides voicemail and
email synchronization
ShoreTel Web
Framework
Server
ShoreTel-
WebFrameworkSvc
WebFrameWork.exe Provides support for
ShoreTel Communicator
for Web and interactions
with Client Application
Service
Table 3: Service Descriptions (Continued)
Service Name Service ID Process Description Distributed
Server