Specifications

ShoreTel Server Services
2
ShoreTel 14 Maintenance Guide 54
ShoreWare
Event Watch
Server
ShoreTel-EventWatch EventWatch.exe Monitors the NT Event Log
and delivers email
notifications of selected
events
X
ShoreTel
Monitoring
Service
ShoreTel
MonitoringService
This service enables the
monitoring processes
necessary for the
ShoreTel Diagnostics &
Monitoring system.
ShoreWare
Voice Mail
Message Server
ShoreTel-MailServ MailServ.exe Provides user mailbox
capabilities, AMIS
features, and system auto-
attendant menus. It also
manages the voicemail
message store.
X
ShoreTel-
MYSQLCDR
ShoreTel-
MYSQLCDR
This service is a database
process related to the Call
Detail Record database.
ShoreTel-
MYSQLConfig
ShoreTel-
MYSQLConfig
mysqld.exe This service is a database
process related to the
configuration database for
ShoreTel Director.
ShoreTel-
MYSQLMonitor
ShoreTel-
MYSQLMonitor
This service is a database
process related to the
monitoring database for
the Diagnostics &
Monitoring system.
ShoreWare
Client
Application
Server
ShoreTel-IPDS IPDS.exe Manages voice mail
clients and IP phone
display not controlled by
the device’s firmware or
switches. Responsible for
managing changes made
to the database by the
clients.
X
ShoreWare
Notification
Server
ShoreTel-Notify TriggerServer.exe Notifies server
applications of changes to
the ShoreTel configuration
X
ShoreWare
Voice Mail Port
Manager
ShoreTel-PortMgr Service component of the
ShoreTel voice mail
system
Table 3: Service Descriptions (Continued)
Service Name Service ID Process Description Distributed
Server