Specifications

ShoreTel Server Using the cfg Utility
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ShoreTel 14 Maintenance Guide 49
All commands are entered at the above prompt. Results are displayed in the command line window or
in the voicemail logs.
Tab l e 2 lists and describes the commands available through the cfg utility. Variables are shown in
italics.
WARNING!
Some cfg utility commands may damage the system if used incorrectly. Make sure you understand the
commands before you use them.
Table 2: cfg Commands
Command Parameters Description Comments
call p p – phone number Make a call from the voicemail
application and play a prompt.
closem Close the open voicemail box.
dmask 0x 0x – mask hex Set voicemail debug mask in hex. To see a list of available flags,
enter without a parameter.
exit Leave cfg.
laam t t –
 1 – DID
 2 – DNIS
 3 – Trunk
List Auto-Attendant menu mapping. Displays mapping of trunks to
Auto-Attendant menus.
lall f f – 1 for more
details
List all mail boxes in the system. Enter without “1” for a summary of
system mail boxes and with “1” for
more detail.
lamp m f m = mail box
f = (1 = on,
0 = off)
Turns the message waiting light on/
off for a specified mail box.
list pb b b – (0 – last name,
1 – first name)
Dump dial by names directory to the
voice mail log.
lmbox f
f = 1 for more
details
List mail box information. Enter without “1” for a summary of
system mail box information,
including messages IDs.
lms
List mail box schedule.
lmsg m m – message ID List details about a specific message. Message IDs can be found by
using lnbox.
loadc Load all voicemail configuration from
the database.
loadm Load all mail box configuration from
the database.
Requires that a mail box be open
when you issue the command.
lserv List information about all servers.