Specifications

ShoreTel Server Using the System Logs
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ShoreTel 14 Maintenance Guide 46
8. Press the Next button after the Save process is completed to display the FTP Upload panel.
After archiving the files, the program presents an option to upload the archive file to a remote FTP
server.
9. Enter valid settings for all FTP parameters, then press the Upload button.
10. Press the Next button to proceed to the Completion panel.
The Completion panel indicates that the log files were successfully archived to the specified
directory.
11. Press the Finish button to close the utility.
Using the Command-Line Application
The command-line version of the Server Log Collection Utility provides the identical functionality as the
GUI from the windows command prompt.
The following program launches the Command Line version of the Server Log Collection Utility:
<ShoreTel install directory>\ServerLog.exe
The default installation location of ShoreTel server files is as follows:
C:\ProgramFiles\Shoreline Communications\Shoreware Server.
Tab l e 1 lists and describes available command-line parameters.
Note
<ShoreTel install directory> is the location of the ShoreTel server files.
Table 1: Command Line Parameters and Description
Command Decription
d <destDir> Set Destination Directory.
Note: This is a mandatory parameter.
-d1 <date1> Set Start Date. date1 – mmddyy.
-d2 <date2> Set End Date. date2 – mmddyy.
If -d1 is not
specified
<date1> and <date2> are both set to the current date.
If -d1 is specified, d2 becomes a mandatory parameter where <date2> must be greater than or
equal to <date1> and less than (<date1> + 7 days).
-CDRDB Retrieve current CDR Database Log
-CONDB Retrieve current Configuration Database Log
-CRASH Retrieve Crash Dump Logs
-NTEL Retrieve NT Event Logs