Specifications

Alerts Trunk Group Alerts
B
ShoreTel 14 Maintenance Guide 280
Trunk Group Alerts
Tab l e 74 on page 281 describes the alerts related to trunk groups. Messages are listed alphabetically
within each severity level.
Warning Switches have reached
maximum capacity of IP
phones.
No ports allocated for IP
phones are available on any
of the available switches.
Reserve a port on a switch for an IP phone, or if no
ports can be reserved add a switch to the system.
Refer to the ShoreTel System Administration
Guide or contact ShoreTel Technical Support for
assistance.
After making the necessary configuration changes
(reserving a port for the phone or assigning the
phone to a switch that has adequate port capacity
for additional phones), you must clear this alert
manually. Otherwise, the system deletes the alert
according to the parameters set for purging and
reclaiming space used for alerts in the
shorewaremonitoring database. (The default is
three days.)
Warning The switch is not running a
sufficient firmware version.
The switch is running a
firmware version that is not
compatible with the version
of the PBX. This is typically
encountered during an
upgrade, because after the
Headquarters server is
upgraded switches require
an updated firmware version.
Restart the switch to initiate a firmware upgrade.
This alert clears automatically when the firmware
upgrade has completed.
Warning TMS has detected invalid
switch configurations.
The switch is having issues
that are related to its IP
address.
Review the events associated with the alert, and
take corrective action as appropriate. If necessary,
contact ShoreTel Technical Support for assistance.
If the switch is restarted, the alert clears
automatically. Otherwise, after taking corrective
action, you must clear the alert manually.
Table 73: Switch Alerts
Severity
Level
Description Cause Action and Clearing Status