Specifications

Event Codes IP Phone Display Server (IPDS)
A
ShoreTel 14 Maintenance Guide 271
2807 Error The following error
condition was
encountered in the
ShoreTel IP Phone
Display Service: <Error
Description>.
A general error
message that can
accompany
extensive user
problems. Usually
the result of a fatal
TAPI error.
Contact ShoreTel
Technical Support
and be prepared to
provide server logs.
Perform other
diagnostics at your
discretion.
2808 Information The phone display was
reinitialized because of
an administrative
request: Extension:
<Extension number>.
An administrator
reset the display on
the phone at the
specified extension.
No action.
2809 Information The phone display was
reinitialized because of
an administrative
request: Port ID: <Port
ID>.
An administrator
reset the display on
the phone
configured for the
specified port.
No action.
2810 Information All phone displays were
reinitialized because of
an administrative
request.
An administrator
reset the display on
all IP phones.
No action.
2811 Information The phone display was
reinitialized because of
an administrative
request: IP Address <IP
address>.
An administrator
reset the display on
the phone having
the specified IP
address.
No action.
2812 Warning The IP Phone Display
service encountered an
apparent crash in the
Microsoft Telephony
Service. IPDS attempts
to recover from this
problem. If users report
anomalous behavior,
stop and restart the
Microsoft Telephony
Service and all ShoreTel
services that depend on
it.
Fault in Microsoft
Telephony Service;
there is potential to
recover
automatically.
Watch for
anomalous
behavior.
Restart the
following if
problems persist:
TMS
IPDS
Workgroup
All Voice Mail
Services
Table 68: P Phone Display Server (IPDS) (Continued)
ID Severity Level Message Cause Action