Specifications

Event Codes Distributed Routing Service (DRS)
A
ShoreTel 14 Maintenance Guide 264
Distributed Routing Service (DRS)
Tab l e 62 lists and describes event codes for DRS.
805 Error The notification server
lost connectivity with a
notification client. This
may indicate a network
outage or unexpected
client behavior. Client:
<name of affected
service> Status: <error
code>.
Usually indicates
that one of the
ShoreTel services
crashed without
properly closing its
connection.
No action, when
related to a service
failure.
In other instances,
check for network
outages.
806 Error The notification server
lost connectivity with the
master notification
server. This may indicate
a network outage or
unexpected behavior
from the master
notification server.
The connection
between a
Distributed Voice
Mail Server and the
HQ Server failed.
No action, when
related to a network
outage or other
administrative
action.
In the problem
persists, collect log
files from affected
servers and contact
ShoreTel Technical
Support.
Table 62: Event Codes: Distributed Routing Service (DRS)
ID Severity level Message Cause Action
3100 Information The Distributed Routing
Service (Version %1)
started successfully.
The specified
version of DRS
started.
No action.
3101 Information The Distributed Routing
Service stopped.
DRS stopped. No action.
3108 Information The Distributed Routing
Service reconnected to
this switch: %n%1
DRS re-established
communications
with the specified
switch.
No action.
3109 Information The Distributed Routing
Service failed to connect
to this switch: %n%1
Network
connectivity may be
lost to the specified
switch, or the
switch may be
down.
Fix network
connectivity issues,
and confirm that the
switch is up.
Table 61: Event Code: Trigger Server
ID Severity Level Message Cause Action